1. Introduction

This website is operated by SAPKOTA S.A.R.L., under the commercial name EURO-INDIAN MARKET. By accessing our website or purchasing goods through our platform, you agree to comply with and be bound by the following Terms and Conditions. These apply to all users including visitors, customers, and account holders.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

3. Products and Pricing

All products listed on our site are subject to availability. We reserve the right to modify product descriptions, prices, and availability at any time without prior notice. Prices include applicable VAT based on Luxembourg legislation.

4. Orders and Payments

We reserve the right to refuse or cancel any order placed through our platform. You agree to provide current, complete, and accurate billing and shipping information. Payment must be made at the time of order confirmation or during pick-up.

5. Delivery and Pickups

Orders may be delivered or picked up at our shop in Luxembourg City. Please refer to our [Delivery & Pick-Up] page for more information.

6. Returns and Exchanges

Return requests must be submitted within 48 hours of receiving your order. Only unopened and non-perishable items may be returned. Refunds are processed upon approval and inspection. Please refer to our [Returns & Exchanges] page for more information.

7. User Conduct

Users must not use our website for any unlawful purposes. Prohibited activities include but are not limited to spamming, uploading malicious software, or infringing on any intellectual property rights.

8. Intellectual Property

All content on this website, including logos, graphics, and product descriptions, is the property of SAPKOTA S.A.R.L. and may not be used without written permission.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, policies, or practices of such external websites.

10. Account Termination

We reserve the right to suspend or terminate any account that breaches these Terms, with or without prior notice.

11. Disclaimers and Limitations

We strive to provide accurate information but do not guarantee the site will always be error-free. Use of the site and services is at your own risk. We are not liable for any damages arising from the use or misuse of our site or products.

12. Modifications

We reserve the right to update these Terms at any time. Changes take effect once published on the site. Continued use of our services constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg.

14. Contact

For any questions, you can contact us or visit our shop at 38, rue de Strasbourg, L-2560, Luxembourg.